Adobe doesn't provide support for problems that can arise from improperly modifying the registry. Adobe strongly recommends that you have experience editing system files before you modify the registry. For more information about the registry, see the Windows documentation or contact Microsoft. Note: If Acrobat or Reader isn't installed in the default path, make sure that the key's Default value points to the actual location.
For a video demonstration of the procedure, see Check the correct registry path. Type the default path listed above in the "Value data" for your product.
It is possible that this key is damaged, is pointing to an obsolete version of Acrobat or Reader, or is pointing to a third-party PDF viewer. Right-click AcroExch.
Document and choose Delete ; make sure that you have the correct key, and click Yes on any prompts. For instructions, see the documentation that came with the web server, or see this Microsoft support article. Legal Notices Online Privacy Policy. Troubleshoot viewing PDF files on the web Search. Adobe Acrobat User Guide. Select an article: Select an article:. Common symptoms when you can't view a PDF on the web:.
Please exit and try again. Update Reader or Acrobat. Open Reader or Acrobat. Acrobat 9 and earlier : If a new update is available it installs automatically. Acrobat DC: Continue to the next step. When the Updater dialog box appears, click Download. PDF solutions. Refresh or reload the page. Often, just refreshing the page in your browser allows the PDF to load fully. Hold down the Shift key and press the Refresh or Reload button in the browser.
Try to view a different PDF. Try to view a PDF on your hard drive. Click Browse. Locate a PDF on your computer, select it, and then click Open. Browser and browser-settings solutions. Use a different web browser. Switch to Compatibility View Internet Explorer. Make sure Adobe Acrobat Document is selected for the file type, and save the file. Note: If you don't see a Save As dialog box, your browser may have downloaded the file automatically, possibly in a separate downloads window.
Locate the saved PDF, and double-click the file to open it. If your browser opened a downloads window, double-click the PDF in the downloads list. If you can't open a PDF on your computer, try the suggestions below in the order they appear. Here's how to set it up:.
Click the triangle next to Open With , and choose Adobe Acrobat Reader or Adobe Acrobat from the pop-up list if your preference is not on the list, choose Other to select it.
Installing the latest updates might solve the issue. The solution is to repair your Adobe Reader installation. First, launch Adobe Reader then click Help from the Menu bar. Then select the Repair Installation option from the drop-down list. Finally, click the Yes button to confirm repair of the current installation. Therefore, reverting to an earlier version is worth the try. Nevertheless, you have to uninstall the newer Adobe Reader version currently in use then browse and install the earlier version.
Eventualities happen when dealing with PDF files. You may lose your PDF documents due to accidental deletion, virus attack, or software bugs. Worry less. Here is the deal! You can get deleted or unsaved PDF file back with the top-class data recovery software — iMyFone AnyRecover, which is encompassed with advanced algorithms that guarantees a high recovery rate.
Restore data lost from internal hard drive, SD card, SSD, digital camera, external hard drive, and many other devices. You must be eager to recover PDF file rather than rewriting a new one if lost PDF file contains a lot of significant information. The most possible reason that will stop you from viewing PDF Files in browsers like Internet Explorer is software conflict; there may be conflict with the Adobe Setting. People need to change the settings manually when they cannot open PDF.
The steps to set default programs on Windows and Mac are different. If this didn't work, you can also try to revert to an earlier version of Adobe Reader or Acrobat.
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